Privacy Policy

Introduction We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, your choices, and how to contact us. We do not sell, rent, or trade personal information to data brokers.

Scope This policy applies to all personal information collected by our men's barber salon through our website, in-salon interactions, mobile communications, appointments, email, SMS, and other services we operate.

Information We Collect

Contact information: name, email address, phone number, postal address.
Appointment and service information: booking dates and times, preferred services, service history, stylist notes.
Payment information: payment card information is processed via our third-party payment processor; we collect only the transaction details needed for records (e.g., last four digits, transaction ID), not full card data unless required for refunds and then only through secure processors.
Communications: messages and content you provide in emails, text messages, contact forms, or reviews.
Device and usage information: IP address, browser type, operating system, pages visited, date and time of visits, and other analytics collected automatically by our website.
Marketing preferences: opt-in/opt-out choices for promotions and newsletters.
Optional information: photos, notes, or preferences you provide for appointments.

How We Use Information

To provide and manage appointments and salon services.
To process payments and refunds.
To communicate with you about your appointments, services, policies, or account.
To send marketing and promotional communications where you have consented.
To improve our website, services, and customer experience.
To comply with legal obligations and resolve disputes.

Legal Basis (where applicable) We process personal information based on:

Performance of a contract (e.g., providing booked services).
Consent (e.g., marketing communications).
Legitimate interests (e.g., fraud prevention, improving services), balanced against your privacy rights.
Legal obligations (e.g., tax, financial reporting).

Sharing and Disclosure We do not share personal information with data brokers or sell personal information. We share information only as follows:

Service providers: third-party vendors who perform services on our behalf (payment processors, booking platforms, email/SMS providers, IT and hosting providers). These vendors are contractually bound to protect your information and use it only to provide the contracted services.
Legal obligations: where required by law, court order, or governmental request.
Business transfers: in connection with a sale, merger, reorganization, or acquisition of our business; in such cases, we will provide notice and protect the information as required by law.
With your consent or at your direction.

Data Retention We retain personal information as long as needed to provide services, fulfill contractual and legal obligations, resolve disputes, and for legitimate business purposes. Retention periods may vary by data type; if you request deletion and we are not legally required to retain certain records (e.g., financial records), we will delete or anonymize your data.

Security We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, and destruction. No system is completely secure; we will notify you and regulators of a data breach where required by law.

Your Rights and Choices

Access and correction: You may request access to or correction of personal information we hold about you.
Deletion: You may request deletion of your personal information except where we have a legal obligation to retain it.
Marketing opt-out: You can opt out of promotional emails or SMS at any time via unsubscribe links or by contacting us.
Do Not Sell/Share: We do not sell or share personal data to data brokers. If you believe otherwise, contact us immediately. To exercise any rights, contact us as provided below. We may need to verify your identity before fulfilling requests.

Children We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will take steps to delete it.

International Transfers If personal information is transferred or processed outside your country, we will take steps to ensure appropriate safeguards are in place consistent with applicable law.

Changes to This Policy We may update this Privacy Policy from time to time. Material changes will be posted on our website with the effective date. Continued use of our services after changes constitutes acceptance of the updated policy.

BLADE
<Cut & Care>
2L Shop Suqoon Building GF, 4008Way, Athiabah, Bowsher, Muscat Oman
info@blade.ws
+968 93111193

Terms of Service

Introduction These Terms of Service govern your use of our website and the provision of services by our men's barber salon. By using our website or booking services, you agree to these Terms. If you do not agree,